Chief Employee Officer

Q. Define the CEO’s role in transforming HR.

A. If CEOs spend more time with HR, it will motivate and drive the HR team to transform from operational HR into strategic HR. The CEOs should take proactive steps to involve core business team in HR activities.

Q. What is the biggest challenge that CEOs face while working with HR on a common ground?

A. The senior HR people do not have any exposure to the P&L, cash flow or market reach, therefore HR should be equipped with the necessary skills. HR team is generally internal facing, whereas CEO has a 360-degree view of different aspects of the business. Traditional way of handling HR function may not provide answers to big HR challenges. A radical transformation can be achieved if CEO is driving the change management along with HR.

Q. How can a CEO help HR deal with diverse workforce?

A. The CEO can act as an ambassador with a common message and vision as a string to connect diverse workforce. CEO has to ensure the establishment of a common working platform. One of the challenges is to tackle the needs and wants of the diverse workforce. When it comes to senior employees who have spent 20-30 years with the business, we focus on giving a two career path. Likewise, the people who do not have the capability to grow in management have the freedom to grow technically and when it comes to salary expectations they will be equivalent to their peers who are there in the managerial positions. Here, the time spent by the employee in the firm matters as senior employees tend to be more loyal to the business.

Regional diversity for the employees who go to foreign locations can be handled by equipping them with the right knowledge through required training and development programmes. Click here to read more...

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